DR Melbourne Paint

1. Introduction

DR Melbourne Paint ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

We comply with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). By accessing our website and using our services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

Personal Information

We may collect personal information that you provide to us directly, including:

• Name, email address, phone number
• Residential or business address for service delivery
• Property details and painting requirements
• Payment information (processed securely through third-party providers)
• Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address and browser type
• Pages visited and time spent on our site
• Referring website addresses
• Device information

3. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, maintain, and improve our painting services
• Process transactions and send related information
• Respond to comments, questions, and provide customer service
• Send you technical notices, updates, and support messages
• Communicate about promotions, upcoming events, and other news about products and services
• Monitor and analyze trends, usage, and activities in connection with our services
• Protect against, identify, and prevent fraud and other unlawful activities

4. Disclosure of Your Information

We may share your personal information with:

• Service Providers: Third parties who provide services on our behalf, such as payment processing, data analysis, email delivery, and hosting services.
• Business Partners: Trusted third parties who assist us in operating our website and conducting our business.
• Legal Requirements: When we believe disclosure is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

We require all third parties to respect the security of your personal information and to treat it in accordance with the law.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is ever completely secure or error-free.

6. Your Rights

Under Australian privacy law, you have the right to:

• Access the personal information we hold about you
• Make a complaint about our handling of your personal information
• Opt-out of marketing communications at any time

To exercise any of these rights, please contact us using the details provided below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

9. Contact Us